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Vodafone eForum Terms &
The Vodafone eForum is owned and operated by Vodafone New Zealand Limited
(“we”, “our” or “us”). Any reference to "you" and "yours"
refers to you, the user of the Vodafone eForum. By using the Vodafone eForum
you agree to use and browse the Vodafone eForum as permitted by the
website terms and conditions as supplemented by these additional
terms and conditions and our privacy
policy (together these “Terms”).
Before you can view and contribute to discussions on the Vodafone eForum you'll
need to set up a user name, accept these Terms and provide us with a valid
email address as a point of contact.
You must be at least 13 years old to use the Vodafone eForum. If you are
between 13 and 18 please ensure that you have parental consent to your
activities on the Vodafone eForum.
Your username must not include any Vodafone names or marks or seek to
impersonate any employee of Vodafone or any of its group companies. You are
responsible for the content or actions associated with your username.
time to time Vodafone may allow you to upload a picture, photograph or some
other image as part of your eForum profile (“Profile Picture”). Please note
that Vodafone will not be responsible or liable to you if we delete all or part
of your Profile Picture at any time and without notice to you. You are advised
to always keep a back-up copy of your Profile Picture.
Your Use of the Vodafone eForum
The Vodafone eForum provides an area for you to discuss your Vodafone mobile
device and related services, as well as off topic matters in the relevant forum
section. As the Vodafone eForum team is unable to view your mobile phone
account details, the eForum is not suitable for specific account questions.
Should you require help or have specific queries or comments concerning your
account please contact our Customer Services in the usual way.
You are responsible at all times for your username, Profile Picture and the
information and other content you post on the Vodafone eForum (the “Content”)
You warrant that you own all the intellectual property rights in and have all
necessary permissions to post your Content. You grant us a perpetual,
irrevocable, royalty-free, world-wide licence to reproduce, transfer, license,
modify, adapt and/or publish any Content posted by you on the Vodafone eForum.
You read and post Content on the Vodafone eForum entirely at your own risk. We
cannot be held responsible for and do not actively control, monitor or endorse
any Content from members of the public which is uploaded to or published on the
Vodafone eForum. We do not generally (and are not required to) monitor or edit
the ways in which you or others use the Vodafone eForum including the content
which is placed on it. However, we reserve the right to condense, edit, bar or
remove any Content, in whole or part, on the Vodafone eForum at any time as we
believe, in our sole discretion, to be necessary in order to, amongst other
- prevent any breach or continued breach of these Terms or any breach of
applicable laws or regulations;
- remove any inappropriate “off-topic” posts made by you at any time.
- reduce or remove threads where there are existing threads of the same or
similar content subject matter;
- point users to a thread enabling the user to subscribe to updates related to
the content (whether such updates are available or may be available in the
- remove posts that do not add value to the content subject matter in question;
- remove posts that contain Content relating to a specific query over your
Although we may periodically remove outdated Content on the Vodafone eForum,
you acknowledge and agree that the information provided by the Vodafone eForum
team is correct at the time it was published and may therefore change over time.
You are advised to always check the date of the thread and its content and
continuously check the Vodafone eForum for any updates that may be available
concerning the content subject matter.
What you must not do
You may not use the Vodafone eForum:
- to advertise or offer to sell any goods or services for any commercial
purpose without our express prior approval;
- to distribute, receive, access or transmit any Content which is obscene,
pornographic, threatening, racist, sexist, inappropriate, menacing, offensive,
defamatory, in breach of confidence or privacy, in breach of any intellectual
property right (including copyright) or otherwise unlawful or, in our opinion,
- to distribute electronic Content (including viruses) which shall cause or are
likely to cause detriment or harm, in any degree, to computer systems or post
information, URLs, or links to websites or servers that may contain such
- to make excessive traffic demands, deliver or forward chain letters,
"junk mail" or "spam" of any kind, surveys, contests,
pyramid schemes or otherwise engage in any other behaviour intended to restrict
or inhibit other users from using and enjoying the Vodafone eForum or which is
otherwise likely to damage or destroy our reputation or the reputation of any
- to post duplicate threads. If a thread already exists that relates to the
same Content, you must use that thread;
- to post Content relating to your Vodafone account.
If at any time you feel threatened by another member of the Vodafone eForum,
believe their use or posting is in breach of these Terms or if you've received
a message that makes you feel uncomfortable through the use of the Vodafone
eForum, it's important for you to report this to us. We take this type of
activity seriously and will make every effort to deal with all instances that
are reported to us.
To report any kind of abuse, please use the “Contact Us” button at the very top
of the Vodafone eForum.
Keeping your information private
The personal and contact information you provide when registering for the
Vodafone eForum is stored in a secure location that is used for login
information. Your email address is used to send you system emails, like your
registration confirmation and password reminders, updates about changes made to
this service including any notices that we may need to send you regarding your
use of the Vodafone eForum. Please be assured that we will not use your email
address for marketing purposes unless you have otherwise agreed to this. All
other usage of your personal information is governed by Vodafone's privacy
policy which forms part of these Terms.
Do not post any personal information including, without limitation, mobile
phone account information on the Vodafone eForum. Vodafone will never request
your personal contact details or account information through the Vodafone
eForum. If you have queries about your Vodafone mobile telephone account that
requires the disclosure of personal or account information, please contact our
Customer Services in the usual way. To find out how to get in touch, visit www.vodafone.co.
nz and click on 'Contact Us'.
We reserve the right to edit, modify, suspend, terminate or remove the Vodafone
eForum including its contents (which may include your Content) at any time,
without notice to you and for any reason and this may include without
limitation terminating your access to the Vodafone eForum following any breach
of any of these Terms by you. We will not provide you with a copy of any
Content that you may have uploaded onto the eForum and you are reminded to
ensure that you have (where permitted) a copy of the Content saved elsewhere.
We reserve the right to revise these Terms at any time and any revised terms
shall become effective two weeks after being posted on the Vodafone eForum .
In the event of any conflict between the Vodafone
website terms and conditions, for Vodafone Services these terms
and conditions these terms and conditions shall prevail. These Terms are
governed by and construed in accordance with the laws of New Zealand.