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unlocked Iphone XS Max?

New Poster
Posts: 1
Registered: ‎24-10-2018

unlocked Iphone XS Max?

[ Edited ]
by JohnYongMinLee New Poster
Message 1 of 2 (394 Views)

Hi

So I bought an Iphone xs max from USA and brought it NZ to use but it wont activate saying Sim Not Valid?

I asked before buying if it was unlocked and they said it was unlocked.

the message showing is,

"the sim card that you currently have installed in this iphone is from a service provider that is not supported under the activation policy that is currently assigned by the activation server"

so I guess it is locked?

can you please confirm this?

And if it is a locked iPhone, can it be unlocked at vodafone store? or apple store in NZ?

 

 

Business Ninja Adept
Posts: 1,952
Registered: ‎30-09-2014

Re: unlocked Iphone XS Max?

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 2 (386 Views)

It is locked.

 

It cannot be unlocked by VodafoneNZ. You will need to contact the US carrier which locked the phone.

NOC Engineer | Vodafone NZ
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