So I bought an Iphone xs max from USA and brought it NZ to use but it wont activate saying Sim Not Valid?
I asked before buying if it was unlocked and they said it was unlocked.
the message showing is,
"the sim card that you currently have installed in this iphone is from a service provider that is not supported under the activation policy that is currently assigned by the activation server"
so I guess it is locked?
can you please confirm this?
And if it is a locked iPhone, can it be unlocked at vodafone store? or apple store in NZ?
It is locked.
It cannot be unlocked by VodafoneNZ. You will need to contact the US carrier which locked the phone.