17-01-2018 12:59 PM last edited 17-01-2018 05:15 PM by MikeHales
I keep receiving messages from Vodafone saying “Sorry you don’t have enough credit...” it’s getting to the point where I receive nearly 10 messages a day! Please help, this is very annoying. And no, I am not texting anyone or anything.
17-01-2018 01:26 PM
You might have subcribed to a premium sms service e.g daily horoscopes which is attempting to deliver to you. Cancel the sub and it should be sorted.
Cancel by txting STOP to the associated shortcode.
17-01-2018 04:03 PM
It's possible that your phone is trying to activate iMessage or Facetime, however if you don't have enough credit to send the activation text message, you'll get these text messages from us. Could you try disabling iMessage and Facetime using the steps below:
Go to Settings> Messages> Tap the iMessage switch to the Off position.
Go to Settings> FaceTime> Tap the Facetime switch to the Off position
18-01-2018 12:38 PM
You would probably be best to get in touch with our mobile technical team on 0800 921 021 so they can take a look into this for you.
Copyright © Vodafone New Zealand Ltd