iPhone & iPad

[NIKKI1]

Hi There,

I keep getting a txt message from Vodafone saying I have no credit to send a txt message, however I have not been trying to send any txt messages? 

Why does this happen and how can I make it stop- its very annoying.

Is it a devise fault?  I recently changed my Iphone to a second hand 7 Plus and its started happening. 

I have turned off imessage and facetime. 

Please Help-  Thanks  

[ruthm]

Hi Nikki, 

That message usually appears when an iphone sends a silent text to an Apple server in the UK to activate your iMessage and iFace service and you have insufficient credit to send an international text message. 

If you private message your mobile number to me, I can confirm if that is so when I am at work tomorrow,

Regards, 

Ruth

[NIKKI1]

Hi Ruth,
Sorry about the late reply I didn’t see I had an answer.
My number is 0210xxxxxxxx- sorry couldn’t see how I PM you. Thanks.

[ruthm]

Hi @NIKKI1

Thanks for your email.

You can PM me by clicking on my name. 

I will send a private message to you.

For your protection, would you remove your mobile number from here please?

Thanks,

Ruth.