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Help: No 4G reception, only has 3G

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Posts: 1
Registered: ‎10-10-2020

Re: Help: No 4G reception, only has 3G

by Goldfish New Poster
Message 41 of 46 (535 Views)
Hi Sebastian, I have the same issue. Are you still available to help with this?

Thanks!
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Business Ninja Adept
Posts: 2,129
Registered: ‎30-09-2014

Re: Help: No 4G reception, only has 3G

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 42 of 46 (273 Views)

Hi @Goldfish 

 

I will check and respond to your PM.

 

Best Regards,

Sebastian

NOC Engineer | Vodafone NZ
New Poster
Posts: 1
Registered: ‎05-01-2021

Re: Help: No 4G reception, only has 3G

by Milld New Poster
Message 43 of 46 (105 Views)

Hi I'm having the same issue as well and would appreciate some help sorting this out please Smiley Happy

Posted from Apple iPhone
Business Ninja Adept
Posts: 2,129
Registered: ‎30-09-2014

Re: Help: No 4G reception, only has 3G

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 44 of 46 (98 Views)

@Milld wrote:

Hi I'm having the same issue as well and would appreciate some help sorting this out please Smiley Happy


I received your PM and will check it out.

NOC Engineer | Vodafone NZ
New Poster
Posts: 1
Registered: ‎13-01-2021

Re: Help: No 4G reception, only has 3G

by nicjansmi New Poster
Message 45 of 46 (43 Views)

Hi

I have the same problem as all the others. I had thought it was my phone as it is getting old - over the last 3 months it never once got G, only 3g. However I have recently purchased a new iphone12pro and same problem - no 4g only 3g, even though I am in an area that is supposed to have 4g. I went to a vodafone store and got a replacement sim card but that didn't help either.

I would greatly appreciate your help!

Nicky

Business Ninja Adept
Posts: 2,129
Registered: ‎30-09-2014

Re: Help: No 4G reception, only has 3G

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 46 of 46 (33 Views)

Hi @nicjansmi sorry to hear about the trouble you've had there

 

Can you please click on my username and send me a Private Message with your mobile number? I'll take a look into the issue for you.


Best Regards,
Sebastian

NOC Engineer | Vodafone NZ
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