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Help: No 4G reception, only has 3G

Business Ninja Adept
Posts: 2,129
Registered: ‎30-09-2014

Re: Help: No 4G reception, only has 3G

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 21 of 46 (2,427 Views)

@kellytr wrote:
Hi Sebastian,

I am having the exact same issue, I have messaged you my number, are you able to help?

Thanks,
Kelly

Hi Kelly,

 

Fixed now. Please reboot your phone and test again Smiley Happy.

 

Best Regards,
Sebastian

NOC Engineer | Vodafone NZ
New Poster
Posts: 1
Registered: ‎04-02-2020

Re: Help: No 4G reception, only has 3G

by posto New Poster
Message 22 of 46 (1,655 Views)

Hi Sebastian,,

I have the same issue,, Are You still available to help?
would You please help me to check my network?
I have private message You my sim Number.
Thank You Sir for any Help.

Starter Poster
Posts: 3
Registered: ‎21-02-2020

Re: Help: No 4G reception, only has 3G

by Dumè Starter Poster
Message 23 of 46 (1,582 Views)
@sebastianbd

Hi Sebastian !

I’ve the same issue. Can you help me please ?

Thank you
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Business Ninja Adept
Posts: 2,129
Registered: ‎30-09-2014

Re: Help: No 4G reception, only has 3G

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 24 of 46 (1,571 Views)

@Dumè wrote:
@sebastianbd

Hi Sebastian !

I’ve the same issue. Can you help me please ?

Thank you

Sure, can you please private message me your number?

NOC Engineer | Vodafone NZ
Starter Poster
Posts: 3
Registered: ‎21-02-2020

Re: Help: No 4G reception, only has 3G

by Dumè Starter Poster
Message 25 of 46 (1,564 Views)
@sebastianbd

I bought the SIM a week ago when I arrived in New Zealand, and I could never get 4G even in Auckland. However, I checked the settings several times and I restarted my phone several times.
Posted from Apple iPhone
Business Ninja Adept
Posts: 2,129
Registered: ‎30-09-2014

Re: Help: No 4G reception, only has 3G

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 26 of 46 (1,554 Views)

@DumèAs above Sure, can you please private message me your number and I will investigate?

 

Best Regards,

Sebastian

NOC Engineer | Vodafone NZ
Starter Poster
Posts: 3
Registered: ‎21-02-2020

Re: Help: No 4G reception, only has 3G

by Dumè Starter Poster
Message 27 of 46 (1,549 Views)
@sebastianbd

It is done !

Thank you !
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New Poster
Posts: 1
Registered: ‎22-02-2020

Re: Help: No 4G reception, only has 3G

by Olivier New Poster
Message 28 of 46 (1,497 Views)
Hello no 4g on with my travel SIM only 3g
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Business Ninja Adept
Posts: 2,129
Registered: ‎30-09-2014

Re: Help: No 4G reception, only has 3G

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 29 of 46 (1,440 Views)

@Olivier wrote:
Hello no 4g on with my travel SIM only 3g

@Olivier  Can you please private message me your number?

NOC Engineer | Vodafone NZ
New Poster
Posts: 1
Registered: ‎22-02-2020

Re: Help: No 4G reception, only has 3G

by Ohoppe New Poster
Message 30 of 46 (1,488 Views)
Hi Sebastian,

I got the same issue. Would be great if you could help me too.

Thank you
Posted from Apple iPhone
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