iPhone & iPad

[sebastianbd]

Hi @AlexandraNZ 

Sure can you private message me your number please?

Best Regards,
Sebastian

[SrinathBerry]

4G should not have to be activated as it is a standard feature. 

[sebastianbd · Accepted solution]

Hi

This is now corrected. Please reboot your phone and test now.

Best Regards,
Sebastian

[hongzhng]

Hi Sebastian,

Yes, I am able to get 4G reception now. Thank you very much. 

[Tony86]

same here no 4g only 3g, just msg you, please help, thanks.

[juanitoliu]

Dear Sebastianbd ,

I have the same problem with my Vodafone pre-pay mobile. I only get 3G even if I'm in a high 4G network zone. 

Please help?  

[sebastianbd]

---

@juanitoliu wrote:

Dear Sebastianbd ,

I have the same problem with my Vodafone pre-pay mobile. I only get 3G even if I'm in a high 4G network zone. 

Please help?  

---

Can you please private message me your mobile number and I will take a look?

Best Regards,
Sebastian

[ReneeRen]

Hi Sebastian,

Can you please help? My phone only have 3G.  I have been to the shop with no help.

Thanks

Renee

[Mikeykhoo]

Hi

I'm having the same issue

Can you please check my network

[kellytr]

Hi Sebastian,

I am having the exact same issue, I have messaged you my number, are you able to help?

Thanks,
Kelly