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Exceeding Minutes

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Registered: ‎07-03-2018

Exceeding Minutes

by LeenvanDuin New Poster
Message 1 of 2 (727 Views)

Be good to know why Vodafone doesn't email you when you have exceeded your minutes but do so when you exceed your data; in our case resulteded in a massive phone bill !!!

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Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: Exceeding Minutes

by MikeHales Retired Staff
Message 2 of 2 (704 Views)

@LeenvanDuin

Thanks for your post, sorry to hear about the big bill. I'll raise this as a point with Care team, data has always been the more common overuse hence the service but will ask as mentioned.

Product Owner AI & Automated Support
Vodafone New Zealand
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