19-12-2017 10:04 AM last edited 01-01-2018 02:20 PM by MikeHales
Hi, my emails are not coming through when I am away from my wifi. I have tried restarting many times, deleting the mail app and reloading it, but still no luck getting emails when I am away from home. This has just happened over the past week. I have made sure I have the lastest updates etc. Thanks
19-12-2017 01:55 PM
Thanks for the post, sounds like your device is not set up to connect to data over the network. What device is it?
19-12-2017 02:29 PM
Hi Mike, it is an iphone 7
19-12-2017 03:15 PM
Cool.
Just check
Settings > Mobile > Mobile Data Options > Mobile Data Network
Should be
Mobile data
APN - vodafone
MMS
APN - live.vodafone.com
MMSC - http://pxt.vodafone.net.nz/pxtsend
Personal hotspot
APN - vodafone
You can also get these setting sent to you via TXT using this Mobile settings FAQ.
Cheers
19-12-2017 03:16 PM
Thanks Mike I will try that. =)
20-12-2017 08:07 AM
Hi Mike,
My phone is actually not receiving emails over wifi now too for some reason. It was working last night but this morning I cant get any emails over wifi or 3g/4g. I have checked the settings you gave me and they are correct. It is strange that it suddenly starting happening on Thursday last week but I hadn't done any updates etc.
Thanks
Becca
20-12-2017 08:54 AM
OK, now that's weird. What email are you using - Apple's standard email client? And who's your email provider?
20-12-2017 10:18 AM
Hi Mike, it is yahoo. I have restarted it again and unselected the filter by 'unread' emails and now it seems to be working lol. What a mystery.
20-12-2017 12:46 PM
Well as long as it's working!
Cheers
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