Document on my phone

New Poster
Posts: 1
Registered: ‎22-02-2018

Document on my phone

by WilliamParker New Poster
Message 1 of 3 (1,317 Views)

I'm using MS Word on my device and one of my colleagues sent me a document, I edited it and tried to resend it to her. But unexpectedly it stopped opening. I reinstalled my office package, but it didn't aid.

Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: Document on my phone

[ Edited ]
by MikeHales Retired Staff
Message 2 of 3 (1,298 Views)


Thanks for your post. When you say didn't aid, you can't edit/open the document now or can't send it? I often use keynote to edit Word dox as you can open and save as Word.



Product Owner AI & Automated Support
Vodafone New Zealand
New Poster
Posts: 1
Registered: ‎27-02-2018

Re: Document on my phone

by daniburns New Poster
Message 3 of 3 (1,245 Views)

In case, you can't know or dig out how to restore corrupted doc...Then I would suggest you visit Google, there I found out one ms word online service - it accepts problem documents from any device. Probably you may find something better or not, just try.

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