So couple days ago I tried to cancel my monthly mobile plan as my job shut down due to precautionary measure for covid-19 as instructed from the government. That means I won't be able to afford the plan anymore, and since I'm staying home, there is no use in me continuing with my plan for now.
I tried to cancel my plan, but on-line, there seem to be no possible methods to do so,
and as I tried to rang, the line keeps telling me you guys are closed, so jump online and resolve the issue.
My plan renewed just today, but I have not used any of it, and I really want to cancel it if it's possible.
At the moment, I transferred all my money from my spending account so that next time I will not get charged,
but I do not know how to cancel my plan. Someone please help me.