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Hey guys, So I have 2 phones on my "my vodafone:" and one is my sisters, so why is it that she has unlimited calling on her prepaid, yet I don't? Yet both are on the same login.
08-06-2020
05:33 PM
10
Replies
1013
Views

With the post offices being closed due to covd can I just take my bill and pay it through a bank I don't have a online bank account so can't pay online
01-04-2020
01:45 PM
1
Reply
469
Views

My ADSL configuration under 'Vodafone Ultra Hub (198.162.1.1)>Internet>ADSL Configuration' shows the PPPoA Username 'vfnz_pro'. Shouldn't this be my account username ? If so where would I get ...
01-04-2020
11:01 AM
1
Reply
495
Views

My landline is not working. I can't call into it and when I call my mobile from it the number showing on my mobile is a Christchurch number (I live in Auckland). I receive calls from someone trying t...
30-03-2020
04:44 PM
12
Replies
1245
Views

Hi, I have been overcharged on my account after switching to Fibre 100. The deal was this: Yet I have been charged: - $79.87 (excl GST) for Unlimited - Fibre 100 - 2 x $13 for Model ...
27-03-2020
12:47 PM
2
Replies
522
Views

Just had an hour on the phone trying to connect to myvodafone. The lady was very helpful but no amount of reseting passwords would allow me to get past the login page. "Username or password incorre...
13-03-2020
03:47 PM
7
Replies
928
Views

Hi Team, When I click ''Plan & Add-ons The page loads for a min then just goes black. Just started doing that this morning. Tested on Windows 10 Chrome and Safari...
26-02-2020
04:53 PM
4
Replies
777
Views

I was on a Post paid account for a long time. Decided to make the switch to Prepay as it was cost effective. when I first changed over, everything on my account showed up as expected. It showed I wa...
31-01-2020
05:03 PM
2
Replies
649
Views

Hi, I couldn't find the answer, sorry if it's here already. Is it possible to get usage history (calls and texts) from 2 years ago via My Vodafone? I am on a monthly plan. Thanks!
16-10-2019
08:53 PM
2
Replies
829
Views

I buy vodafone prepay 4g sim card and activted,but only use 3g network,can't log in 4G network, why? My phone support 4G lte and APN is right.
18-07-2019
11:36 AM
6
Replies
2142
Views
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