I ordered before lockdown and still haven't received my iPhone and new plan. Received one email two weeks ago saying I had to authorise payment...no response to my emails asking for clarification of ...
Hello, So far today I have chatted with four helpful support representatives regarding a problem with my open plan. The TOBi chatbot has disconnected me every time, with the message:&n...
So I am just coming out of a Vodafone 24 month contract for myself and my family. I was looking at options on the VFNZ website and if I wanted to re-sign and apparently the world has m...
Hi Team, So what's the story with 5G does everyone need to upgrade their plans to get the ''5G ticket'' like what happend when 4G came out or what? Thanks
Hi Vodafone I had requested to change my and my partners number to pre paid before leaving New Zealand on the 5th of March 2020 and successfully did. I tested, topped up all good. Then af...
I need to cancel my 3-month plan one month early since I had to return to Canada due to COVID-19. Phone lines don't seem to be an option; I need to know how to carry out this cancellation. Thank-you ...
In order to better protect our customers from the global increase in SIM swap fraud, we have discontinued the ability to complete a SIM swap online through either the My Vodafone app, or the...
I ordered a sim card online. It arrived today with the instructions pointing me toward the my vodafone app. In order to activate my services on my vodfone I need to enter my account number and pin. I...
