Honestly the experience i've had over the 2 months of Vodafone is pretty disgusting. I created a NEW order in the sales team department and he did not even CREATE an order, i've spent since Janurary ...
One of the most common queries we get is about broadband speed or more specially wireless connection speed.
I found this really good explainer article about Wi-Fi channels and wanted to share.
&n...
As I re-signed the ontract with vodafone my land line was out of service for 1 week. That's ridicuous. The technical staff fixed the issue finally but coundn't tell me the root cause. On 29/04/2019 ...
Just got off the phone with customer service.........1 hour on hold........really VF this is totally useless. I do feel much better as I have received an "Assurance" from customer service th...
Hi, I've had no ADSL since 29/03. Landline phone is OK. I've power cycled my router, conducted an isolation test etc to no avail. Received an email 04/03 from VF saying the network I w...
Since 9pm last night my Fibre terminal shows me that there is no internet connection even after a coupe of reboots. Is there an outage in Roslyn, Palmerston North?
Hi, I've been on hold for 25 minutes as far using the 0800438448 number and also can't access the Online Ninja chat as there are NO one online. I would like information about my new ADSL and home pho...
I can't reach http://homepages.paradise.net.nz/<removed> can you tell me what to do. I sent an email to <removed> he gave me an answer that he cant reach his own netwo...
Hi, I signed a new contract on 11th March and changed from Fibre 100/20 to Fibre Max. My account now says fibre max but speed are still at 100/20. I have spoken with people on the phone a couple of t...
Can I keep my static IP address when changing from a business to a personal plan? I am currently on 'Business Broadband 2' with Direct Dial discount and static IP. I'm considering a change to 'Smart ...
