Hi, I am on a my flex prepay plan and was hoping to purchase one of the $19/weekly bundles for trip to Japan. Are these prepay bundles available to customers on My Flex Prepay and in Japan? And if s...
Hi Team. I was curious as to why sometimes when I call a number on my online usage in the app or on the desktop version of my vodafone a different number will show. Example: Today I c...
Hello, So far today I have chatted with four helpful support representatives regarding a problem with my open plan. The TOBi chatbot has disconnected me every time, with the message:&n...
I have been a loyal Vodafone fan for many years. Even in this message board I have defended the service, especially for international travel. However times do change and the last 12 months of just ge...
I ordered a sim card online. It arrived today with the instructions pointing me toward the my vodafone app. In order to activate my services on my vodfone I need to enter my account number and pin. I...
I need to cancel my 3-month plan one month early since I had to return to Canada due to COVID-19. Phone lines don't seem to be an option; I need to know how to carry out this cancellation. Thank-you ...
Hi Vodafone I had requested to change my and my partners number to pre paid before leaving New Zealand on the 5th of March 2020 and successfully did. I tested, topped up all good. Then af...
Hi I've been getting a lot of calls-like 3 times a day from a No Caller ID and I cant seem to block the 'number' because the moblie number is not identified. Does anyone know how to block...
