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sound delay

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Regular Poster
Posts: 16
Registered: ‎28-03-2018
Accepted Solution

sound delay

by Regular Poster Rooney Regular Poster
Message 1 of 8 (1,731 Views)

what would cause the sound to be out? the words dont match to the lips moving

Community Manager
Posts: 3,144
Registered: ‎02-02-2013

Re: sound delay

by Community Manager Community Manager
Message 2 of 8 (1,704 Views)

@Rooney

Check if 5.1 is turned on under settings. If it is, then turn it off, not supported yet.

cheers

m

Product Owner AI & Automated Support
Vodafone New Zealand
Posted from Apple iPad
Regular Poster
Posts: 16
Registered: ‎28-03-2018

Re: sound delay

by Regular Poster Rooney Regular Poster
Message 3 of 8 (1,637 Views)

no its set on stereo

Regular Poster
Posts: 16
Registered: ‎28-03-2018

Re: sound delay

by Regular Poster Rooney Regular Poster
Message 4 of 8 (1,606 Views)

Still have the problem

Regular Poster
Posts: 16
Registered: ‎28-03-2018

Re: sound delay

by Regular Poster Rooney Regular Poster
Message 5 of 8 (1,566 Views)

Still the same

Community Manager
Community Manager
Posts: 1,513
Registered: ‎01-03-2012

Re: sound delay

by Community Manager Community Manager
Message 6 of 8 (1,553 Views)

Hi @Rooney, seeing as this is still an issue and not a one-off thing, it might be best to have a chat with tech support so they can check if your connection and hardware is all okay and log a fault if neccessary.

Regular Poster
Posts: 16
Registered: ‎28-03-2018

Re: sound delay

by Regular Poster Rooney Regular Poster
Message 7 of 8 (1,528 Views)

woo hoo thanks to Roy the ninja we have got the sound sorted......(i thought)after resetting the modem  i had a down load speed 76mbps now its at 6.25mbps W.T.F ah well i had a couple of hours of joy 

Regular Poster
Posts: 16
Registered: ‎28-03-2018

Re: sound delay

by Regular Poster Rooney Regular Poster
Message 8 of 8 (1,517 Views)

WOW Well now its back  up to 70mbps who knows perhaps it will settle 

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