hi had no vodafone tv in 13 days. no support, no reply to my emails, no reply to messenger. am speaking to someone based in india i assume as i type this and put on hold for the upteenth time. the way you people ignore your customers is plain rude, keep getting told you're sending me a new box that never arrives!
Sorry to hear you are having issues getting your new TV box. This is definitely not what we would expect to happen. Please let me know your account number and more than happy to follow this up.
Yup after 17 days finally got hooked up again by a nice chap called William. He was able to do it instantly and said something about the new box not being provisioned correctly from there end. Says it all really, can't understand why it took so long when I was initially told 72 hours and communicated in several different ways including this format with numerous vodafone employees. Good things come to those who wait.
