Vodafone TV & SKY

[Deano004]

Hi Ian.
How did you manage to get surround sound out of the audio cable?

That was the first thing I tried when 5.1 wasn't coming through hdmi. The old Vodafone tv box only passed on 5.1 via the optical cable so I thought it might be the same.

In the settings on my Vodafone tv box it recognises that I've got the optical cable connected, but I'm definately not getting 5.1 audio.

[IanCam]

Hi Dean

To clarify, the 5.1 audio is only working on the Netflix app.  But it worked immediately with Dolby audio selected in the VFTV menu (Settings->more settings->audio & visual-> select dolby audio)  and when playing netflix content, arrow up to options/audio & subtitles/ select english original 5.1 - although this was selected by default I think.

The Netflix app is one thing that is great about the newish Vodafone TV.  We don't have a smart TV, so having the app saves sending it to our Chromecast through a phone.

[JamesWilliams]

I have the same problem

Had the same or other issues when Vodafone first started TV

Box wont support.Home threatre

Very poor

Looks like I am heading back to sky

[PB2]

I believe Vodafone is disabling this functionality on purpose as they have to pay royalty fees for enabling Dolby.

[JamesWilliams]

Amazing as this was for a multi room (mail Lounge)   and we can receive it ok on a late model samung smart tv in office

[PB2]

I will be calling Vodafone Support and asking for a refund and reporting them for breach of contract. Vodafone website stated that it works till it was highlighted in this thread and then they changed the wording. I logged a call 12 months ago.

[Rocifier]

A ninja came to my door and tried to sell me Vodafone TV but he had no idea if it supported surround sound. I jumped online and couldn’t find a clear answer. I didn’t take the deal and will be recommending no one bothers with this device.

[IanCam]

There was a list of channel features on the vftv site which gave some hope. It claimed the gen 2 box does stream 5.1 audio on a number of channels. So I got me one of those (Vodafone is no longer our ISP so we had lost or Vodafone tv). I've not had any luck with surround functionality with the new one either. In fact, it's worse as there's no 5.1 audio option for Netflix now. I would be extremely interested to know if any one has had any luck with this. It could be something in my set up. There's no optical audio out on the new box, only hdmi - so the age of my home theatre receiver might be the problem.

[Rocifier]

Vodafone do you have a comprehensive table of which apps/channels have supported 5.1 surround on Vodafone TV gen 1 and 2?

[IanCam]

The list I'd seen (about the gen2 decoder) is here:
https://www.vodafone.co.nz/help/broadband-and-tv/vodafonetv/

There's a drop down a way down the page to view all channels and features.