24-04-2018 02:50 PM
I have 2 TVs connected to Surround sound systems. Since I have connected the vodafone set top box I have not been able to get the sound system working. Both Tvs & Surround systems have ARC. I have followed Manufacturer instructions for TVs and receivers and still can't get it to work. I bought a couple of audio/optical cables to connec the vodafne box with the receiver - still not working. Have jumped on line to try & figure it. Any ideas & suggetions are welcome.
25-04-2018 02:12 AM
Hi @whergy
Taking from http://community.vodafone.co.nz/t5/Vodafone-TV-SKY/PCM-only-frpm-VFTV/m-p/218764#M4513 6 weeks ago, DD / 5.1 is not currently supported on VTV.
@grantt is that still the case?
If so @MikeHales this page http://help.vodafone.co.nz/app/answers/detail/a_id/28686/~/current-vs-legacy-service-comparison-%7C-... will need to be updated as it advises DD 5.1 is available on both new VTV and legacy VTV
Best Regards,
Sebastian
26-04-2018 08:52 AM
@sebastianbd Correct.
28-04-2018 06:50 AM
Thanks for this information and it is helpful to know that the new VTV can work with 5.1 surround sound. How do I actually get it to work???
28-04-2018 06:53 AM
@whergy wrote:Thanks for this information and it is helpful to know that the new VTV can work with 5.1 surround sound. How do I actually get it to work???
As above - DD / 5.1 is not currently supported on VTV
28-04-2018 07:38 AM
@MikeHales@Loncan one of you please update that help page http://help.vodafone.co.nz/app/answers/detail/a_id/28686/~/current-vs-legacy-service-comparison-%7C-... to indicate that DD 5.1 is not available on VTV.
Thanks
Sebastian
30-04-2018 10:10 AM
Thanks, has been updated.
Cheers
m
17-05-2018 01:43 PM
It really is a shame that 5.1 sound is not currently supported, and I understand there are no plans to do so.
Another place that may need fixing is the online setup video guide, which refers to “quality surround sound” from the optical out, 50 seconds into the video. Nope.
23-05-2018 09:41 PM
I can confirm that 5.1 support is planned and will be available soon.
23-05-2018 09:44 PM
Thanks. This is excellent news!
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