Vodafone TV & SKY

[whergy]

I have 2 TVs connected to Surround sound systems. Since I have connected the vodafone set top box I have not been able to get the sound system working. Both Tvs & Surround systems have ARC. I have followed Manufacturer instructions for TVs and receivers and still can't get it to work. I bought a couple of  audio/optical cables to connec the vodafne box with the receiver - still not working. Have jumped on line to try & figure it. Any ideas & suggetions are welcome.

[sebastianbd]

Hi @whergy

Taking from http://community.vodafone.co.nz/t5/Vodafone-TV-SKY/PCM-only-frpm-VFTV/m-p/218764#M4513 6 weeks ago, DD / 5.1 is not currently supported on VTV. 

@grantt is that still the case? 

If so @MikeHales this page http://help.vodafone.co.nz/app/answers/detail/a_id/28686/~/current-vs-legacy-service-comparison-%7C-... will need to be updated as it advises DD 5.1 is available on both new VTV and legacy VTV

Best Regards, 

Sebastian

[grantt]

@sebastianbd Correct.

[whergy]

Thanks for this information and it is helpful to know that the new VTV can work with  5.1 surround sound. How do I actually get it to work???

[sebastianbd]

@whergy wrote:

Thanks for this information and it is helpful to know that the new VTV can work with  5.1 surround sound. How do I actually get it to work???

---

As above - DD / 5.1 is not currently supported on VTV

[sebastianbd]

@MikeHales@Loncan one of you please update that help page http://help.vodafone.co.nz/app/answers/detail/a_id/28686/~/current-vs-legacy-service-comparison-%7C-... to indicate that DD 5.1 is not available on VTV.

Thanks

Sebastian

[MikeHales]

@sebastianbd

Thanks, has been updated.

Cheers

m

[tehoro]

It really is a shame that 5.1 sound is not currently supported, and I understand there are no plans to do so.

Another place that may need fixing is the online setup video guide, which refers to “quality surround sound” from the optical out, 50 seconds into the video.  Nope.

[grantt]

I can confirm that 5.1 support is planned and will be available soon.

[tehoro]

Thanks.  This is excellent news!