Reply

Vodafone tv App Updates

Highlighted
New Poster
Posts: 1
Registered: ‎07-07-2020

Vodafone tv App Updates

by TonyBaldwin New Poster
Message 1 of 4 (520 Views)

When is the update for new neon app coming out

Highlighted
Starter Poster
Posts: 5
Registered: ‎03-05-2020

Re: Vodafone tv Neon App Updates

by LynHarris Starter Poster
Message 2 of 4 (432 Views)

Hi ,I have the same problem.I have 2 stand alone VTV boxes and they both have not been updated with the new Neon App.I also have 2 VTV boxes that are on account and they do have the new App for neon.

Please update the Stand olone boxes.

Highlighted
Staff
Posts: 39
Registered: ‎08-07-2014

Re: Vodafone tv App Updates

by Staff hpatel Staff
Message 3 of 4 (404 Views)

Hi @TonyBaldwin and @LynHarris,

 

The new app should be available for all Vodafone TV boxes, if it isn't showing up then a soft reset should fix it:

 

  • Go to the Menu on your VodafoneTV Box
  • Navigate to Settings
  • Navigate to Reset
  • Enter your PIN, if you have not set one then enter 0000
  • If you're prompted to select Ethernet or Advanced options, then select Ethernet

If that doesn't work please send me a private message with your box serial number(s) and I'll ask the TV team to look into it.

 

Cheers,

Hayden

I work in the Corporate/Government space for Vodafone, but I know a little bit about a lot of things we do. I volunteer my time on here.
Highlighted
Starter Poster
Posts: 5
Registered: ‎03-05-2020

Re: Vodafone tv App Updates

by LynHarris Starter Poster
Message 4 of 4 (402 Views)

Thank you Hayden,

 

Neon app has updated and working.

Cheer

lyn

Stats
  • 3 Replies
  • 20w ago
  • 521 Views
  • 3 Kudos
  • 3 Contributors