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Vodafone TV vs. competitors - any updates?

Starter Poster
Posts: 4
Registered: ‎08-01-2019

Vodafone TV vs. competitors - any updates?

by Ajkiwi Starter Poster
Message 1 of 9 (1,969 Views)

Vodafone TV is driving me crazy.  It's an incomplete solution, and while it's good at some of what it does (live TV, pausing, some recording, netflix, TVNZ and Three on demand), it just doesn't work in place of a PVR (or my old 10-year-old Windows based PVR)!

The following is breaking the experience for me:

  • No recording of the TVNZ channels
  • No recording of most movies and random other shows and content (TV3's Newhub news at 6pm? Seriously?)
  • No +1 freeview channels for the stuff that can't be recorded (Oh come on - WHY NOT?)
  • No lightbox app.
  • No interactive netflix app (bye, Bandersnatch!)

...it's SO CLOSE.  But with Freeview now launching it's new Freeview/DishTV recorder, freeview's smartvu puck, Sky launching their streaming puck in Feb, and numerous Freeview recorders with app support and no restrictions in the shops, I'm annoyed that I seem to have a broken, incomplete service and no information about when it might be usable.

Can we get any updates on development of the Vodafone TV box, or should I just be walking down to Noel Leeming after work?



 


Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: Vodafone TV vs. competitors - any updates?

by MikeHales Retired Staff
Message 2 of 9 (1,920 Views)

@Ajkiwi

Thanks for your feedback and glad you like the things you do.

 

<<>>

The following is breaking the experience for me:

  • No recording of the TVNZ channels
  • No recording of most movies and random other shows and content (TV3's Newhub news at 6pm? Seriously?)
  • No +1 freeview channels for the stuff that can't be recorded (Oh come on - WHY NOT?)
    > All the above will be rights issues. We are working through those as quickly as possible but it's done on a production company by production company not channel.
  • No lightbox app.
    > Rights on top of rights.
  • No interactive netflix app (bye, Bandersnatch!)
    > There is a Netflix app, so unsure what you mean?

Cheers

m

Product Owner AI & Automated Support
Vodafone New Zealand
Starter Poster
Posts: 4
Registered: ‎08-01-2019

Re: Vodafone TV vs. competitors - any updates?

[ Edited ]
by Ajkiwi Starter Poster
Message 3 of 9 (1,888 Views)

Hi Mike - Thanks for the update, such as it is!

Oh, I understand *why* things aren't there (well, not the +1 channels and recent Jan 1 removal of Newhub, which just sounds like a bad contract deal).  Similarly "app issues" will have me watching Black Mirror: Bandersnatch on my tiny PC screen when there is a brand new vodafone TV sitting there, which is just a bit galling.

But yeah... I'm not able to keep using vodafone TV instead of my big bulky 10 year old Windows PC PVR.  It just isn't mature enough. Vodafone's got, what... a month?... to fix things before the freeview and sky solutions launch. I hope someone is scrambling.  I look forward to more updates! 
  

Business Ninja Adept
Posts: 1,974
Registered: ‎30-09-2014

Re: Vodafone TV vs. competitors - any updates?

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 4 of 9 (1,882 Views)
Hi

TV3 Newshub recording will work from tonight onwards now.

Please note Vodafone TV isn’t the only service that does not support Netflix Interactive Content. Apple TV for example does not either.

Best Regards,
Sebastian
NOC Engineer | Vodafone NZ
Posted from Apple iPhone
Starter Poster
Posts: 6
Registered: ‎15-04-2019

Re: Vodafone TV vs. competitors - any updates?

by gilmorehp Starter Poster
Message 5 of 9 (321 Views)

the vodafone tv box is **bleep**. everytime the box breaks down (which is often) you have to call to get it replaced. whens means calling there india customer service, being on the phone for over an hour and the maybe possibly getting a new box in 2-3 weeks time. 

 

Don't waste your money on a $179 box. 

Retired Staff
Posts: 20,925
Registered: ‎06-08-2008

Re: Vodafone TV vs. competitors - any updates?

by johnr Retired Staff
Message 6 of 9 (317 Views)
I have the new gen2 vftv box and no issues so far and you are commenting on a thread from almost 10 months ago which will be the gen1 vtv unit
Ex VodafoneNZ staff member 17+ years and if you want real help from real people check out www.geekzone.co.nz
Posted from Samsung SM-G965F
Regular Poster
Posts: 18
Registered: ‎02-03-2019

Re: Vodafone TV vs. competitors - any updates?

by Regular Poster PerryBraiden Regular Poster
Message 7 of 9 (309 Views)

An old thread where many of the issues mentioned and more exist still for poor sucker gen1users who got suckered and misled into a lemonproduct with little support unless hours on hold and a helpboard here where hardly anyone ever from VF proper actually answer questions - and we all god locked into contracts and for the added boot vodafone put out a new unit and bypassed those poor suckers stuck with a lemon.  Superb service there!

Frequent Poster
Posts: 76
Registered: ‎30-09-2019

Re: Vodafone TV vs. competitors - any updates?

by Frequent Poster JamRam Frequent Poster
Message 8 of 9 (307 Views)

PM me with your contact details if you would like to discuss in person. I'll help to the best of my ability

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Frequent Poster
Posts: 76
Registered: ‎30-09-2019

Re: Vodafone TV vs. competitors - any updates?

by Frequent Poster JamRam Frequent Poster
Message 9 of 9 (305 Views)

@PerryBraiden PM me with your contact details if you would like to discuss in person. I'll help to the best of my ability

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