Hi Hamish, This is very disappointing. I have been a Vodafone customer for years, using your Ultra Fast broadband service since it came available on my street (prior to that VDSL and ADSL). Similarly, I have been a Sky TV customer forever. I recently was invited to renew my account with Vodafone and after talking to Toby in your call centre, he originally suggested that I transfer to Vodafone TV. As we discussed my setup at home, he then suggested that he resign me on a Sky TV package with a recommendation that I visited the local store to find out more about Vodafone TV. On the 31st I walked into the Albany store in the mall and spoke with Nifae Fesolai. He took me through Vodafone TV and explained what it can do. He pointed out ONE thing in relation to a limitation in recording some content that Vodafone didn't have the rights for. It was a limitation that I was willing to live with (having said that, it would have been good to have a resource where I could identify which content was off limits!). Today I received my Vodafone TV boxes (the modem arrived last I week) and I set it all up (relatively easy and pretty much plug and play -- well done!). HOWEVER, I did not expect that we would have to deal with the intermittent freezing thato is happening. Given that it is a known issue, I think that it should have been disclosed to me when I signed up. To say that I'm disappointed would be an understatement. I think on reflection that I will send back the Vodafone TV and revert back to Sky TV. Sorry Vodafone, this is a major fail on your part. Many thanks, Elias
