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Vodafone TV picture quality

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New Poster
Posts: 1
Registered: ‎14-02-2020

Vodafone TV picture quality

by 15833364 New Poster
Message 1 of 2 (63 Views)

Hi, Since the update to the TV home screen, my TV quality has dropped =.

Under the Setting > Self diagnosis its says I am experiencing low picture quality... and goes on about brand width etc.

 

I'm the only one using the vodefone TV, and did a speed test on my connection, which was excellent.

 

So why is the picture quality rubbish?

 

My box is on cable 'fibre-x' which has been great until now.

 

Cheers, Vic

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Retired Staff
Posts: 21,146
Registered: ‎06-08-2008

Re: Vodafone TV picture quality

by johnr Retired Staff
Message 2 of 2 (40 Views)

@15833364  Is the unit connected to the internet via Ethernet or Wi-Fi?

 

If Wi-Fi then try over Ethernet

Ex VodafoneNZ staff member 17+ years and if you want real help from real people check out www.geekzone.co.nz
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