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Vodafone TV loosing internet connection daily

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Posts: 8
Registered: ‎22-07-2018

Re: Vodafone TV loosing internet connection daily

by Tess Starter Poster
Message 21 of 31 (1,008 Views)
I feel your pain. Didnt think this would ever happen but after 6 weeks of this incredibly inferior product, I have gone back to the Sky and a mysky box. Costs $30 a month more but at least it doesnt lock up etc.
Absolute garbage.
Posted from Apple iPhone
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Posts: 6
Registered: ‎23-08-2018

Re: Vodafone TV loosing internet connection daily

by BTM72 Starter Poster
Message 22 of 31 (1,005 Views)
Yep just made the same call today!
Posted from Generic Android 2.0
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Posts: 7
Registered: ‎26-09-2013

Re: Vodafone TV loosing internet connection daily

by xpertz Starter Poster
Message 23 of 31 (925 Views)
May have been just an outage with Vodafones cloud service. It just started working the next day. Been sweet since then.
Posted from Samsung SM-G920I
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Posts: 4
Registered: ‎24-08-2018

Re: Vodafone TV loosing internet connection daily

by Thehandleys Starter Poster
Message 24 of 31 (910 Views)
Same for us. I havent changed anything, but there’s been no outage for a week. No issues at all. Perhaps all is now good.
Posted from Apple iPhone
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Registered: ‎19-09-2018

Re: Vodafone TV loosing internet connection daily

by Boro_boy Starter Poster
Message 25 of 31 (405 Views)
Mine tells me I have no connection yet when I go to settings it tells me I'm connected, this normally happens when turning over chanels. My wi fi is still working and my wi fi extenders show no issues.
Just starting tonight my screen has started going black for a few seconds.
I've had nothing but issues with Vodafonetv since day one and nothing has happened about any of them. I expected better service from them and especially when their prices are comparative wirh Sky, I know which provider I prefer
Posted from Generic Android 2.0
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Posts: 3
Registered: ‎05-01-2019

Re: Vodafone TV loosing internet connection daily

by TamanMck Starter Poster
Message 26 of 31 (222 Views)

I have the same issue. The Box is behaving a lot like Windows XP did with its "Limited and No Connectivety Issue".

When this happened in XP the operating system can not maintain the automatic IP and DNS settings. Basically lost its way to the Ethernet port I pick that is the issue the box has. Some thing is causing it to lose this ability. With XP a few restarts or unplugging the equipment would bring around a temporary fix. However manually configuring the IP and DNS was more permanent.

Starter Poster
Posts: 5
Registered: ‎24-03-2018

Re: Vodafone TV loosing internet connection daily

by wistalow Starter Poster
Message 27 of 31 (199 Views)

Sounds like the issue I posted yesterday is very similar.  Hopefully Vodafone will provide a solution soon.

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Posts: 3
Registered: ‎05-01-2019

Re: Vodafone TV loosing internet connection daily

by TamanMck Starter Poster
Message 28 of 31 (193 Views)

In my case the instability began when we upgraded the Speeds. I wonder if the Vodafone TV was designed and optomised for the 100MB and below connection. It is not currently managing the higher speeds and heavy user scenario. 

Pretty sure it is fixable with software updates rather than nit picking peoples premise equipment. 

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Posts: 5
Registered: ‎24-03-2018

Re: Vodafone TV loosing internet connection daily

by wistalow Starter Poster
Message 29 of 31 (188 Views)

Hadn't thought of that.  I'll try mine in a Netgear router with max speed of 90, see if that makes a difference.  Would love a response from Vodafone, however.

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Posts: 58
Registered: ‎06-10-2015

Re: Vodafone TV loosing internet connection daily

by Contributor causality Contributor
Message 30 of 31 (173 Views)

Don't think the speed is an issue, more like delivery of content over your connection in your area is being interrupted somehow.

 

I'm on VF Gigabit and my VFTV is consistently allocated from 200 - 300MB via the Ultrahub on Ethernet (5M of Cat-6 cable) while streaming content at 1080p.

 

However, if you are not connecting to VFTV from modem via Ethernet, but via WiFi, then there may be other factors impacting your speeds, like kitchen whiteware (FF, microwave, stove), electrical wiring or water pipes close by, steel reinforcing, steel framing, or other embeded metal, cordless phones on the same WIFI frequency, wireless capable printers, even TVs can impact on WIFI connections.

 

And, Sagemcom uses a flavour of Linux for the VFTV Operating System.

 

 

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