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Vodafone TV freezing or black screen

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Posts: 9
Registered: ‎04-04-2016

Vodafone TV freezing or black screen

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by Kathleen60 Starter Poster
Message 1 of 5 (1,344 Views)

Another night of black screen, night after night after night.....can we please have an honest answer from Vodafone on this issue, it certainly appears that it is not resolvable.  I was ugraded when renewing my contract a few weeks ago, can I revert back to the old syste, or cancel my contract. This has become a nightmare 

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Staff
Posts: 453
Registered: ‎21-04-2014

Re: Vodafone TV freezing or black screen

by Staff grantt Staff
Message 2 of 5 (1,313 Views)

Hi @Kathleen60

 

Can you please private message me with your account number.


Thankyou.

Grant

 

I work in Media Operations.

Please note that I am not a part of the social media team and help out on my own time where possible.
Starter Poster
Posts: 9
Registered: ‎19-09-2018

Re: Vodafone TV freezing or black screen

by Boro_boy Starter Poster
Message 3 of 5 (1,248 Views)
Mines doing that now watching live cricket and when it comes back on it starts back where it went off, my remote also stops working although the light on the set top box flashes when I press the buttons but nothing happens
Posted from Generic Android 2.0
Starter Poster
Posts: 5
Registered: ‎24-11-2018

Re: Vodafone TV freezing or black screen

by GeorgeNash Starter Poster
Message 4 of 5 (1,239 Views)
Same issues as Katherine it’s worst than the freezing issue!!!
Posted from Apple iPhone
Starter Poster
Posts: 5
Registered: ‎24-11-2018

Re: Vodafone TV freezing or black screen

by GeorgeNash Starter Poster
Message 5 of 5 (1,205 Views)
Do Vodafone actually respond with updates to resolving these issues or are just venting for no reason , ninja’s apologise offer no help and the second level support never get back to you even after suppling them the information they asked for
Posted from Apple iPhone
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