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Vodafone TV - error SA0005

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Registered: ‎29-12-2017
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Vodafone TV - error SA0005

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by sqishyqq New Poster
Message 1 of 2 (3,992 Views)

 Hi I have the new Vodafone TV but get error SA0005 call Customer Service, isn't this any esay fix to activate it?

 

Cheers

Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: Vodafone TV

by MikeHales Retired Staff
Message 2 of 2 (3,764 Views)

@sqishyqq

 

Apologies for the delay in replying.

 

Error code SA0005

  • Error validating getConfig response or  mandatory configuration parameters are missing
  • Set Top Box is not provisioned
  • You may have pressed the reset button on the rear of the STB
  1. Turn the Vodafone TV box power off and on again at the wall socket
  2. If the issue continues, call us on 0800 346 751

 

More Vodafone TV help here.

Product Owner AI & Automated Support
Vodafone New Zealand
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