Vodafone TV - error SA0005

New Poster
Posts: 1
Registered: ‎29-12-2017
Accepted Solution

Vodafone TV - error SA0005

[ Edited ]
by sqishyqq New Poster
Message 1 of 2 (4,328 Views)

 Hi I have the new Vodafone TV but get error SA0005 call Customer Service, isn't this any esay fix to activate it?



Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: Vodafone TV

by MikeHales Retired Staff
Message 2 of 2 (4,100 Views)



Apologies for the delay in replying.


Error code SA0005

  • Error validating getConfig response or  mandatory configuration parameters are missing
  • Set Top Box is not provisioned
  • You may have pressed the reset button on the rear of the STB
  1. Turn the Vodafone TV box power off and on again at the wall socket
  2. If the issue continues, call us on 0800 346 751


More Vodafone TV help here.

Product Owner AI & Automated Support
Vodafone New Zealand
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