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Vodafone TV dropping WIFI connection

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Starter Poster
Posts: 5
Registered: ‎01-09-2020

Vodafone TV dropping WIFI connection

by TLewis Starter Poster
Message 1 of 4 (273 Views)
About a week ago my Vodafone TV would not connect to my internet provider Slingshot. I again have the same problem. Vodafone need to fix this once and for all. It’s getting very frustrating having to deal with this on a continuous basis. If this can’t be resolved then refund what people have paid for this service. I would not be recommending this service to others
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Retired Staff
Posts: 21,162
Registered: ‎06-08-2008

Re: Vodafone TV dropping WIFI connection

by johnr Retired Staff
Message 2 of 4 (256 Views)

Use an Ethernet cable, Wi-Fi should not be on these units

Ex VodafoneNZ staff member 17+ years and if you want real help from real people check out www.geekzone.co.nz
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Starter Poster
Posts: 5
Registered: ‎01-09-2020

Re: Vodafone TV dropping WIFI connection

by TLewis Starter Poster
Message 3 of 4 (254 Views)
So then there’s an issue as they are selling something not fit for purpose then.?
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New Poster
Posts: 1
Registered: ‎25-09-2020

Re: Vodafone TV dropping WIFI connection

by Pablo New Poster
Message 4 of 4 (160 Views)

I have the same issue. Every time I change channel it loses connection. Then it takes 10 minutes of turning it off and on for it to connect. Then says connected but black screen and drops again. There is nothing wrong with my wifi or internet. Any other suggestions other than using an Ethernet cable?

 

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