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Vodafone TV delivery

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New Poster
Posts: 1
Registered: ‎31-03-2020

Vodafone TV delivery

by bfan New Poster
Message 1 of 2 (91 Views)

Just wondering how long it takes for a Vodafone TV box to turn up.

 

We signed up for a new fibre broadband account with Vodafone in early March. The plan included a free Vodafone TV box.

 

The fibre was installed 15 days ago but we're still waiting for the box to turn up. 

 

We asked about this on a follow-up call from one of your customer service staff. They said no order had been issued for the box and apparently corrected that promising delivery in 3-4 days. That was 14 days ago.

 

Does anyone know?

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Posts: 645
Registered: ‎21-04-2014

Re: Vodafone TV delivery

by Staff grantt Staff
Message 2 of 2 (88 Views)

Hi @bfan 

 

Please private message me with your account number and I will look into it.

 

Cheers,

Grant

 

I work in Media Operations.

Please note that I am not a part of the social media team and help out on my own time where possible.
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