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Vodafone TV constantly drops off!

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Registered: ‎05-10-2020

Vodafone TV constantly drops off!

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by cyrea42 New Poster
Message 1 of 4 (202 Views)

We've had Vodafone TV for almost six months and like many others havent enjoyed uniterrupted service. Every night, several times the TV goes blank, or drops service, for different reasons. Could be no wifi connection, not logged in, service disconnected or several other reasons. Or, the screen could just freeze or go blank. Getting exceedingly frustrating and not the service we would expect. Really enjoy what is offered, but could really do without the constant interruptons.

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Registered: ‎05-10-2020

Re: Vodafone TV constantly drops off!

by CT123 New Poster
Message 2 of 4 (175 Views)
I have the same issue, have had Vodafone TV for around 12 months and have Vodafone fibre. Every 10 minutes it says "No Network Connection- It looks like you are offline. Please check your internet connection and try again".

We are connected via wifi, have hard restarted the box, and have checked internet connection on other devices which all work fine as well as resetting the modem. Has been occurring for about a week on and off. Is there an issue with the box that means it needs to be returned?
Posted from Samsung SM-G960F
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Registered: ‎15-09-2014

Re: Vodafone TV constantly drops off!

by Regular Poster MelBaker Regular Poster
Message 3 of 4 (131 Views)

Yes!  The past two weeks have been a nightmare!

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Registered: ‎08-02-2016

Re: Vodafone TV constantly drops off!

by Gregws Starter Poster
Message 4 of 4 (87 Views)
Any chance to assess using Ethernet cable? 5ghz Wi-Fi has less wall/floor penetration which might effect it
Posted from Generic Android 2.0
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