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Vodafone TV Works on SONY TV but not on Panasonic 4K TV

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New Poster
Posts: 1
Registered: ‎19-08-2019

Vodafone TV Works on SONY TV but not on Panasonic 4K TV

[ Edited ]
by axwaxw New Poster
Message 1 of 5 (455 Views)

Hi All,

 

Using the SAME HDMI cable and HDMI input:

 

SONY TV

----------------------

  • Apply TV Works
  • Chromecast Works
  • Vodafone TV Works

 

 

PANASONIC 4K TV

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  • Apple TV Works
  • Chromecast Works
  • VODAFONE TV DOES NOT WORK!

 

with Panasonic + Vodafone I get no picture (nothing, zero, zip, bubkis) and, apparently, no signal over HDMI.  My cable is about 10m, but this does not seem to affect any other device.

 

I have tried a bunch of different options, such as swapping out the HDMI cable, changing the input, using an HDMI cable splitter, but I am getting nowhere. Very frustrating and perplexing.

 

Any clues?

 

Thanks

 

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Retired Staff
Posts: 21,155
Registered: ‎06-08-2008

Re: Vodafone TV Works on SONY TV but not on Panasonic 4K TV

by johnr Retired Staff
Message 2 of 5 (437 Views)

@axwaxw  What does Panasonic say?

Ex VodafoneNZ staff member 17+ years and if you want real help from real people check out www.geekzone.co.nz
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Starter Poster
Posts: 12
Registered: ‎31-01-2018

Re: Vodafone TV Works on SONY TV but not on Panasonic 4K TV

by mrrosh Starter Poster
Message 3 of 5 (358 Views)
On your Panasonic TV, there will be a HDMi resolution setting, if it's hard coded to 4k, it won't scale down. If it can be scalled, down, you may have to compare the hdmi settings on resolution and fps with Sony config. ps. i was under the impression that the vodafone tv is 4k capable.
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Frequent Poster
Posts: 27
Registered: ‎05-09-2014

Re: Vodafone TV Works on SONY TV but not on Panasonic 4K TV

[ Edited ]
by Frequent Poster Alange Frequent Poster
Message 4 of 5 (91 Views)

Yes there is an issue with Panasonic TV's with both gen1 and gen 2 Vodafone boxes, you have to set the res to 1080p otherwise you will get it flicking on 4k setting. Is it a problem with Vodafone TV or Panasonc?

 

Have since spoken to Panasonic they say try changing HDMI modes under settings, HDMI auto setting Mode 1 & Mode 2 try Mode 2....hope that works...

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Staff
Posts: 646
Registered: ‎21-04-2014

Re: Vodafone TV Works on SONY TV but not on Panasonic 4K TV

by Staff grantt Staff
Message 5 of 5 (86 Views)

There is no known issue with VTV with newer Panasonic TVs, if you use the supplied HDMI cable that came with the STB and ensure HDMI3 is used as the input.


Cheers,

Grant

 

I work in Media Operations.

Please note that I am not a part of the social media team and help out on my own time where possible.
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