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Vodafone TV Solid Green Screen on Startup

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Posts: 10
Registered: ‎17-09-2017

Vodafone TV Solid Green Screen on Startup

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by tehoro Starter Poster
Message 1 of 5 (988 Views)

I’ve been happier than I expected with Vodafone TV. But one issue continues to bother me.  Every night or two when I start it up all I see is a solid green screen. Powering off and on gives me the same thing.

 

After a discussion with a helpful Vodafone Ninja I have a workaround. What I now do is power it off, remove the Ethernet cable, power it on again and it comes up with an error that an Internet connection is unavailable, then when I plug the Ethernet cable back in it works fine,

 

Is this a known bug that can be fixed in a firmware update or something?  I’m running on the latest software ... 3.1.3413.02cvtn(NZ).

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Starter Poster
Posts: 10
Registered: ‎17-09-2017

Re: Vodafone TV Solid Green Screen on Startup

by tehoro Starter Poster
Message 2 of 5 (857 Views)

Recently this has morphed into a pink screen on startup every second day or so.  After further discussion with another Vodafone Ninja I swapped in a new HDMI cable from the Vodafone TV to my LG TV.  So far, so good, so perhaps the problem is related to the HDMI cable?

New Poster
Posts: 1
Registered: ‎05-10-2018

Re: Vodafone TV Solid Green Screen on Startup

by AndrewCooper New Poster
Message 3 of 5 (783 Views)

I have a solid pink screen on start up. Wont go away even with the ethernet trick.

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Posts: 10
Registered: ‎17-09-2017

Re: Vodafone TV Solid Green Screen on Startup

by tehoro Starter Poster
Message 4 of 5 (351 Views)

An update on this problem which continues to bug me ... either a solid green or a solid pink screen.  It turned out that the new HDMI cable didn’t help. When it happened, every few nights, I needed to power off (for 10 secs or so) and then power on the Vodafone TV to fix it.  It wasn’t necessary to also disconnect the Ethernet cable.

 

I have now changed the power setting (More Settings > Power) to “Power Saving” mode.  It was formerly on “Instant On”.  My hope is that this is closer to a power cycle.  So far, so good .. after several evening start ups, I have had no green or pink screens yet.

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Starter Poster
Posts: 10
Registered: ‎17-09-2017

Re: Vodafone TV Solid Green Screen on Startup

by tehoro Starter Poster
Message 5 of 5 (116 Views)

Just another update. I am still getting occasional pink screens on startup.  Has just happened two days in a row.

 

It is fixed when the VFTV is powered off and on again.

 

Very frustrating, and I hope that the next software update will fix this.

Posted from Apple iPad
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