01-04-2020 04:59 PM
We just bought the same unti/model off Facebook Market place. We were told that they used Apple TV therefore had no need for Vodafone TV. He said this was part of a package he got with a free TV so I guess this unit is locked into a contract too?
Are you able to help?
01-04-2020 05:08 PM
Your best bet is to ask the seller for your money back. We generally do not provision Gen1 STBs that have been onsold as these remain the property of Vodafone.
Only the Gen2 units sold in stores (Including Vodafone's online store) are able to be re-sold and re-used as these are not given away bundled on an account.
21-09-2020 01:17 AM
I recently purchased a Vodafone TV Box with the following details:
After activating it, it is asking for an activation code.
Can this be unlocked ?
02-11-2020 12:14 PM
Mine is having the same issue as in these messages. No one at the call center can seem to help me, they wont listen to me when I explain what the issue is. Noel lemming also cant help, at this point I want to return it as its worthless and I am getting some pretty rubbish service from Vodafone call center
Can you help me please!!
08-11-2020 07:38 PM
07-11-2020 07:54 PM
04-01-2021 08:51 PM
21-01-2021 12:26 PM
I have recently picked up an old Vodafone HT 500A STB from my local recycle centre.
I would like to do a Factory Reset on it so i can set it up as i want it..
Is there a default 8 Digit Code that can be used ? as i would not know the Original PIN used..
24-01-2021 05:46 PM
Best to call the contact center regarding the box and provide them the serial.
I understand all Gen 1 boxes are not standalone and if you want to set it up with your account it will cost $5 per month and also require a new box to be sent out.
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