Vodafone TV & SKY

[KatsBeattie]

Hey there,  our vodafone tv remote doesn't seem to be working. It was paired with our tv by the tech to control tv volume also etc, but now we have to use both remotes. I've tried new batteries and re-setting up, but was wondering if it is because it is an older remote than they have now?

[katgam]

Hi, we are having the same issue. Just new to this FibreX and frustrated by it already. We have to use our old tv remote to control the volume and go back to the new Fibre X Tv remote to do everything else. It appears Vodafone have not responded to your question. Can anyone help with this??

Thx

[Lon]

Can you confirm that the TV remote does not control the volume on your TV at all? Does using the remote volume make any difference to the sound volume?

[katgam]

The actual TV remote alters the volume up and down but the new Vodafone remote does nothing when trying to alter the volume

thx

Kat

[FionaRamsay]

Ive got the same problem, just today Ive sync'd my TV to my Vodafone TV remote, but the volume control no longers works on Vodafone TV remote and have to control volume with my TV remote..frustrating !! 

[grantt]

Hi @FionaRamsay 

Please try the rest procedure seen here

http://help.vodafone.co.nz/app/answers/detail/a_id/28896/~/about-your-remote-control-%7C-vodafone-tv

Cheers,

Grant

[FionaRamsay]

Thanks...will try that....but I see others have the same issue with the volume control not working after syncing the TV