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Vodafone TV - Netflix Error

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Posts: 3
Registered: ‎20-12-2009

Vodafone TV - Netflix Error

by DanielRaynes Starter Poster
Message 1 of 5 (134 Views)

I purchased a new Gen 2 box a few weeks ago, but have had no luck getting Netflix to work. The Netflix app opens, and I am able to scroll through all the titles, no problems. However when I press play, I get the following error:

 

Netflix Error tvq-pb-101 (5.2.101)

We're having trouble playing this title right now. Please try again later or select a different title.
It usually means a network connectivity problem is stopping your device from reaching Netflix. Follow the steps for your device below to fix the problem.

 

However, the steps to fix the problem don't work. I have updated the firmware on the Vodafone TV, and my Router. Firewalls are turned off. Even tried changing the DNS settings. And I have tried the Vodafone TV connected via Ethernet, and via Wifi.

 

The Netflix self check shows no issues either, and is showing speeds of 85Mbps.

 

The strange thing is, I can watch netflix on any other device over my network, just not the Vodafone TV, so it would seem the problem lies with the Vodafone TV.

 

Any suggestions? Thanks

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Posts: 3
Registered: ‎20-12-2009

Re: Vodafone TV - Netflix Error

by DanielRaynes Starter Poster
Message 2 of 5 (99 Views)

Issue still remains. Anyone have any idea what to do? Should I return the Vodafone TV Box as faulty and try a new one?

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Registered: ‎20-11-2020

Re: Vodafone TV - Netflix Error

by Desolation Starter Poster
Message 3 of 5 (73 Views)
Hey mate, been having the exact same issue as you. Been trying to find a fix but haven't had any luck.
Posted from Samsung SM-G988B
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Registered: ‎20-11-2020

Re: Vodafone TV - Netflix Error

by Desolation Starter Poster
Message 4 of 5 (68 Views)
I am also on Stuff Fibre, which I see through your post on another forum that you are as well.
Posted from Samsung SM-G988B
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Re: Vodafone TV - Netflix Error

by DanielRaynes Starter Poster
Message 5 of 5 (27 Views)

Yup thats right, I'm on Stuff Fibre.

Please let me know if you do find a solution. I will try asking Stuff Fibre for help, but I'm not holding my breath. 

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