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Vodafone TV Gen 2 fault and even worse customer service

Starter Poster
Posts: 2
Registered: ‎23-09-2019

Vodafone TV Gen 2 fault and even worse customer service

[ Edited ]
by lashman Starter Poster
Message 1 of 2 (136 Views)

For 4 weeks now I have has a VTV gen 2 box that only worked the first day Have been through all the tech, software, tricks and fixes with the Vodafone staff to be told to replace the box in the end. Noel Leeming refused to replace or refund, was then told to visit a Vodafone store and just swap it for a new one. It was all sorted only to go to a store and be told they wont replace it!

 

Ive paid for a box and tv subscriptions I cant use, i cant even give the box bak thats how bad the service and product is.

Contributor
Posts: 158
Registered: ‎30-09-2019

Re: Vodafone TV Gen 2 fault and even worse customer service

by Contributor JamRam Contributor
Message 2 of 2 (129 Views)

@lashman PM me your details an I will see if I can help

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