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Vodafone TV Gen 2 - Won't Turn On

Expert Contributor
Posts: 766
Registered: ‎21-05-2015

Re: Vodafone TV Gen 2 - Won't Turn On

by Expert Contributor Expert Contributor
Message 21 of 27 (292 Views)

@Ijd24 wrote:
Interesting, sounds like a similar issue to what I have had, occasional issues turning on and black screen with power light on. Will wait for said update to monitor the situation. Overall, issues aside, I rate the product.

you forgot to add your rating.

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Posts: 3
Registered: ‎28-09-2019

Re: Vodafone TV Gen 2 - Won't Turn On

by Ijd24 Starter Poster
Message 22 of 27 (255 Views)
 
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Starter Poster
Posts: 5
Registered: ‎19-03-2013

Re: Vodafone TV Gen 2 - Won't Turn On

by psychnurse Starter Poster
Message 23 of 27 (96 Views)

Hi, I have this exact same issue. can't turn the box on via remote from standby.

Batteries are fine.

Had the box about 3 weeks.

How do you do a reset?

Starter Poster
Posts: 6
Registered: ‎07-10-2019

Re: Vodafone TV Gen 2 - Won't Turn On

[ Edited ]
by JannaWybrow Starter Poster
Message 24 of 27 (92 Views)

I still haven't found a solution.  A person on this forum JamRam is giving me one more thing to try and if that doesn't work - I have no option but to return it for a refund.  Has now been almost 2 weeks and it just won't turn on.  Have tried everything through the vodafone help on a 70 minute phone call (turning off power, holding down WPS button while re-powering [this seems to force a software update but the box just goes back to solid red light and won't turn on], using a different HDMI port, trying on a different television) but nothing has worked.  Has been extremely frustrating.  

No joy tonight and it will be being returned to Noel Leeming tomorrow.  

NB: it isn't a Vodafone TV device issue because this is the second box I have got and the same thing happened twice.  

Starter Poster
Posts: 5
Registered: ‎19-03-2013

Re: Vodafone TV Gen 2 - Won't Turn On

by psychnurse Starter Poster
Message 25 of 27 (89 Views)

Interesting. If its not a VTV issue must be something we have in common with our setup.

I re-pair the rmote and turn the device off and on. That is about the only way to get it going.

Starter Poster
Posts: 6
Registered: ‎07-10-2019

Re: Vodafone TV Gen 2 - Won't Turn On

by JannaWybrow Starter Poster
Message 26 of 27 (87 Views)

I can't get it to turn on at all - it just remains 'off' with red light on the front.  Have also tried repairing remote but that doesn't work.  And standby button on box has no effect.  Grrrr. 

Starter Poster
Posts: 5
Registered: ‎19-03-2013

Re: Vodafone TV Gen 2 - Won't Turn On

by psychnurse Starter Poster
Message 27 of 27 (86 Views)

Looks like it is a VTV issue and there is a fix incoming:

 

https://www.geekzone.co.nz/forums.asp?forumid=40&topicid=254293&page_no=37

 

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