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Vodafone TV Connection issues

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Staff
Posts: 79
Registered: ‎08-02-2019

Re: Vodafone TV Connection issues

by Staff HamishSansom Staff
Message 11 of 15 (41 Views)

Hi @MarkFisher ,

 

If you DM me your contact details we can try another option.

 

Regards

Hamish

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Starter Poster
Posts: 5
Registered: ‎07-07-2019

Re: Vodafone TV Connection issues

by JohnEmery Starter Poster
Message 12 of 15 (209 Views)

Hi Hamish

I have now reconfigured my VTV setup, removing the Extender near the modem and connecting the extender next to the TV directly to the modem. VTV is back up and working.

I will give a couple of days and see how it goes.

Thanks

John

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Starter Poster
Posts: 5
Registered: ‎07-07-2019

Re: Vodafone TV Connection issues

by JohnEmery Starter Poster
Message 13 of 15 (66 Views)

Still looks like I have the connection problem. The last 2 days I have turned on VTV in the evening to find the connection has dropped. The extender still shows green lights but VTV says '....connecting to internet' but never does.

Restarting extender and VTV box will eventually get it working again.

Any other ideas?

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Starter Poster
Posts: 6
Registered: ‎26-10-2018

Re: Vodafone TV Connection issues

by MarkFisher Starter Poster
Message 14 of 15 (46 Views)

Yesb I'm still having problems. i have found that disconnecting the VTV and the reconnecting it seems to fix the issue, but shouldnt be doing that every day.

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Staff
Posts: 79
Registered: ‎08-02-2019

Re: Vodafone TV Connection issues

by Staff HamishSansom Staff
Message 15 of 15 (39 Views)

Hi @JohnEmery, if you DM me your contact details and we'll sort it out for you.

Regards

Hamish

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