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Vodafone TV App

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Gw1
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Posts: 8
Registered: ‎23-03-2016
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Vodafone TV App

by Gw1 Starter Poster
Message 1 of 4 (283 Views)

Have purchased a new vodafone tv box and all set up & working (not via vodafone) and have downloaded the vodafone tv app. However the app will not sign in.....surely this cannot be due to not acquiring via vodafone?

 

Anyone else come across this issue?

 

(MA103 - error with username or password - both of which are correct)

Posted from Apple iPad
Contributor
Posts: 127
Registered: ‎30-09-2019

Re: Vodafone TV App

by Contributor JamRam Contributor
Message 2 of 4 (281 Views)

Mobile is not yet supported for 'The One' Vodafone TV product. If you go back to the portal @ www.vtv.nz and go to 'TV Services' and look at the devices section you will see the 'coming soon' banner.

 

When it is supported (soonish but timeline a little uncertain) the login will use QR code pairing rather than username and password

Gw1
Starter Poster
Posts: 8
Registered: ‎23-03-2016

Re: Vodafone TV App

by Gw1 Starter Poster
Message 3 of 4 (276 Views)

Thanks for that, bit of a failing on Vodafone's part to not distinguish between service differences buying from retailer vs, themselves, lets hope they resolve this soon.

Posted from Apple iPad
Contributor
Posts: 127
Registered: ‎30-09-2019

Re: Vodafone TV App

by Contributor JamRam Contributor
Message 4 of 4 (266 Views)
If you buy this product from Vodafone stores on Vodafone online the mobiles still won’t work yet. They only work on the existing Vodafone broadband/VTV product. I could go into why but it is technical and not very interesting....
Posted from Apple iPhone
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