Vodafone TV & SKY

[JohnSouthward]

Just noticed today that my Vodafone TV box will no longer output 4K (2160p) video.

The option is even gone from the box in it's settings menu.

Is this a temporary change or do I have a defective unit?

[grantt]

Hi @JohnSouthward

This isn't a change made by us.  Can you please advise if you are connected direct to your TV set or via some other device?

Have you tried a complete power-down then power-back up of the other devices?

Regards,.
Grant

[JohnSouthward]

Hi, thanks for your reply.

I didn't even hard reset it (I soft powered it off last night) but it seems to be working fine again and there is a "4K" option in the settings menu again.

Very odd, and this was the first issue I had had with the box otherwise it's been very stable.