25-04-2018 11:15 AM
Just noticed today that my Vodafone TV box will no longer output 4K (2160p) video.
The option is even gone from the box in it's settings menu.
Is this a temporary change or do I have a defective unit?
26-04-2018 10:43 AM
This isn't a change made by us. Can you please advise if you are connected direct to your TV set or via some other device?
Have you tried a complete power-down then power-back up of the other devices?
Regards,.
Grant
26-04-2018 11:03 AM
Hi, thanks for your reply.
I didn't even hard reset it (I soft powered it off last night) but it seems to be working fine again and there is a "4K" option in the settings menu again.
Very odd, and this was the first issue I had had with the box otherwise it's been very stable.
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