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VF TV freeze/black screen

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Registered: ‎02-12-2018

VF TV freeze/black screen

by tsvx New Poster
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Hey team

 

This is an on behalf post - I have a customer with a new tv box, and when they turn off the TV and turn back on - the box itself needs to be power cycled completely in order for it to work? All HDMI settings around CEC etc have been turned off to my knowledge, but we are at a loss to think of what else could be changed?

 

Any suggestions would be fantastic!

 

Thanks

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