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Unble to record using Vodafone TV since changing from Sky box

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Bar6
Posts: 1
Registered: ‎03-06-2020
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Unble to record using Vodafone TV since changing from Sky box
by Bar6 New Poster

‎03-06-2020 02:06 PM

Message 1 of 2 (166 Views)

Installed Vodafone TV yesterday and we ARE UNABLE TO RECORD or set series links!!. This is very annoying as we watch series and record movies we are unable to watch at the time. This seems to be an issue Vodafone has had for ages and reading other posts, so many people have the same problem.

 

Please advise how we can record details from SKY TV as we are paying our subscription. Irritated new Vodafone TV user

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grantt
Posts: 649
Registered: ‎21-04-2014

Re: Unble to record using Vodafone TV since changing from Sky box
by Staff grantt Staff

‎03-06-2020 03:32 PM

Message 2 of 2 (163 Views)

Hi @Bar6 

 

Can you please private message me with your account number and set top box serial number (serial number is listed underneath the STB) and I will investigate.

 

Cheers,

Grant

 

I work in Media Operations.

Please note that I am not a part of the social media team and help out on my own time where possible.
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