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TV auto turns on

Starter Poster
Posts: 3
Registered: ‎10-04-2020

TV auto turns on

by JamesYates Starter Poster
Message 1 of 6 (478 Views)

Hi.
Our Vodafone TV turns on at 2:37am each day. It shows a black and white Vodafone logo (not colour), plays TV1 for 30 seconds and then shuts down. I can't find any timer settings. Any clues?

 Thank you 

James

 

Staff
Posts: 649
Registered: ‎21-04-2014

Re: TV auto turns on

by Staff grantt Staff
Message 2 of 6 (472 Views)

Hi @JamesYates 

 

This is normal and will be the set top box checking for updates overnight, this happens nightly.

 

Cheers

Grant

I work in Media Operations.

Please note that I am not a part of the social media team and help out on my own time where possible.
Starter Poster
Posts: 3
Registered: ‎10-04-2020

Re: TV auto turns on

by JamesYates Starter Poster
Message 3 of 6 (467 Views)

Hi Grant

Thank you for the prompt reply.  The device is in a bedroom, so hoping to stop it,  what if we changed updates to manual (if possible), will this stop it?

 Thank you 

James

Staff
Posts: 649
Registered: ‎21-04-2014

Re: TV auto turns on

by Staff grantt Staff
Message 4 of 6 (464 Views)

Hi @JamesYates 

 

It is not possible to disable this, it's part of normal operation.

Do you turn your tv off at night?  Or just put the stb into standby?

 

 

Cheers

Grant 

I work in Media Operations.

Please note that I am not a part of the social media team and help out on my own time where possible.
Starter Poster
Posts: 3
Registered: ‎10-04-2020

Re: TV auto turns on

by JamesYates Starter Poster
Message 5 of 6 (460 Views)

Hi Grant

Thank you.

it is connected to a PC screen that is left on.

So, short of turning off that, no options?

 Thank you 

James

 

Staff
Posts: 649
Registered: ‎21-04-2014

Re: TV auto turns on

by Staff grantt Staff
Message 6 of 6 (409 Views)

Hi @JamesYates 

 

Yes, no options.  You can completely power off the STB at the power outlet though, which will stop it.

When you power it up, it will get the updates then and your progammes will still record when it is powered off.

 

Cheers
Grant

 

I work in Media Operations.

Please note that I am not a part of the social media team and help out on my own time where possible.
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