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Switching from SKY to Vodafone TV with SKY

Regular Poster
Posts: 15
Registered: ‎16-07-2018

Switching from SKY to Vodafone TV with SKY

by Regular Poster matt0910 Regular Poster
Message 1 of 4 (892 Views)

Hi,

 

I currently have SKY (from SKY) with My Sky. If I get a broadband package from Vodafone, which includes Vodafone TV (and SKY), do I need to return my Sky box to Sky and ONLY use the Vodafone TV box?

 

Does Vodafone inform SKY of this change?

 

Thanks

Retired Staff
Posts: 3,178
Registered: ‎01-02-2013

Re: Switching from SKY to Vodafone TV with SKY

by Retired Staff MikeHales Retired Staff
Message 2 of 4 (869 Views)

@matt0910

 

Thanks for the post.

 

As you're getting SKY direct from SKY you'll need to let them know re cancelling that service. Yes, return the SKY box and only use the Vodafone box.

 

Hope that helps.

 

Cheers

 

m

Product Owner AI & Automated Support
Vodafone New Zealand
Regular Poster
Posts: 15
Registered: ‎16-07-2018

Re: Switching from SKY to Vodafone TV with SKY

by Regular Poster matt0910 Regular Poster
Message 3 of 4 (853 Views)

Hi Mike,

 

Thanks for the reply... 

 

How am i supposed to give SKY 28 days notice to cancel, when I am supposed to be installed with Vodafone this Friday? 

 

The ninja chat told me that Vodafone would sort the transfer over....so do i now how to pay for 2 services for a part month?

 

Thanks

 

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Retired Staff
Posts: 3,178
Registered: ‎01-02-2013

Re: Switching from SKY to Vodafone TV with SKY

by Retired Staff MikeHales Retired Staff
Message 4 of 4 (848 Views)

@matt0910

No worries, if we're handling the transfer then you won't need to do anything.

Cheers

m

Product Owner AI & Automated Support
Vodafone New Zealand
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