16-07-2018 12:22 PM
Hi,
I currently have SKY (from SKY) with My Sky. If I get a broadband package from Vodafone, which includes Vodafone TV (and SKY), do I need to return my Sky box to Sky and ONLY use the Vodafone TV box?
Does Vodafone inform SKY of this change?
Thanks
16-07-2018 08:42 PM
Thanks for the post.
As you're getting SKY direct from SKY you'll need to let them know re cancelling that service. Yes, return the SKY box and only use the Vodafone box.
Hope that helps.
Cheers
m
17-07-2018 07:57 AM
Hi Mike,
Thanks for the reply...
How am i supposed to give SKY 28 days notice to cancel, when I am supposed to be installed with Vodafone this Friday?
The ninja chat told me that Vodafone would sort the transfer over....so do i now how to pay for 2 services for a part month?
Thanks
17-07-2018 09:09 AM
No worries, if we're handling the transfer then you won't need to do anything.
Cheers
m
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