16-08-2019 07:21 PM
For the past month or so all recorded shows go missing and all booked to record go missing when the Vodafone TV box is turned on.
If I turn off & reboot sometimes they come back - sometimes they don't..
THIS IS FRIGGIN ANNOYING! LOOK INTO THIS & FIND A SOLUTION.
From reading the forum this is a common problem with many many people.
It started happening about a month ago - a dozen or so people have complained - and nothing has been done & no one from Vodafone has even replied that they are looking into it...
Someone from Vodafone Tech please reply & ackowledge this problem & that you are looking for a solution
17-08-2019 07:45 AM
@grantt I am sure you could add some value here
17-08-2019 08:55 AM
Hi @RobWylie
This issue has taken some time to triage, but the cause has been found and traced back to an external partner. A fix is already prepared and plans are in place to implement this early next week. I will post here once that has been implemented.
Cheers
Grant
20-08-2019 11:55 AM
This fix was implemented last night, with the issue not seen. We are monitoring it over the coming nights to ensure this issue does not re-appear.
Cheers,
Grant
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