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Sky pricing starter and entertainment

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Starter Poster
Posts: 2
Registered: ‎19-03-2020

Sky pricing starter and entertainment

by JohnBianchet Starter Poster
Message 1 of 3 (170 Views)

Hi,

It's been 2 years now that Sky allowed you to have Sky Basic and Sky Entertainment.

I called Vodafone to take my Sky Entertainment pack off and go to their Basic pack, and was told 

you can't do this.  I have to keep both as a minimum if i want bill my Sky through my Vodafone account.  REALLY!!

Is this correct and why is that.  If correct then i will look into changing to Sky directly.  

Can you explain why this is?

Thanks

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Staff
Posts: 646
Registered: ‎21-04-2014

Re: Sky pricing starter and entertainment

by Staff grantt Staff
Message 2 of 3 (158 Views)

This doesn't sound right @JohnBianchet 

 

Do you have a Sky set top box or a Vodafone TV STB?

 

Please message me with your account number and I can look into this for you.

 

Thanks

Grant 

I work in Media Operations.

Please note that I am not a part of the social media team and help out on my own time where possible.
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Starter Poster
Posts: 2
Registered: ‎19-03-2020

Re: Sky pricing starter and entertainment

by JohnBianchet Starter Poster
Message 3 of 3 (149 Views)

Hi Grant,

My account number is: 6441360 

When i spoke to the girl i asked her to double check.  She went off and returned comfiring this.

Thanks

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