Vodafone TV & SKY

[anil_kumar]

Hi

I am bit suprised you are able to sell additional Sky channels via your TV box but not able to do the same if I havent switched to TV Box mode. I feel this being very unfair.

I checked the same with SKY and they were suprised to hear that VF cannot sell Colours channel to MYSKY subscribers (via Cable service)

Why this is an issue. I am happy to pay and stay with my cable service with VF but would like additional channel. VF advised that I have to switch my account with SKY NZ to enable my service. This will cost me more just to get a channel. Moving back to SKY will end up cost me $30 more. Is it worth a business decision to switch. I guess no...But my question is WHY VF can't add my request on MYSKY Account.

Thanks

[anil_kumar]

Hi Vodafone......please have a reply posted will be appreciated

[grantt]

Colours is available for subscription on the new Vodafone TV platform, it’s not available on the T-Box.  

[anil_kumar]

Yes thanks, I know that very well too. You havent answered my question as to why you cannot sell on T box when i am buying sky  though VF

[TheresaMalloy]

Hi There, I am surprised to hear that there is a channel that we can't activate. I can see that this is available through our new Vodafone TV service. If you want to let me know your account number through Private message I am happy to investigate whether this can be added to whichever plan you are on. I do apologise for any inconvenience. Thanks Theresa

[anil_kumar]

Yes i have sent you the message