I have the exact same issues. Come on Vodafone. I look like a right tool as it was my idea to dump sky TV for this and my wife is fuming as she misses the end. She has already said she wants sky box back. I've spent $300 on two boxes that are not fit for purpose. Also occasionally my screen goes blank for a second before coming back on again. This is also annoying my wife HELP VODAFONE
Feeling your pain Moggy83, feeling your pain....in exactly the same boat....my wife has given me endless head damage, usually several times a day when it faults out, when we have loss of service, stupid error messages or it locks up or show cuts out.... - the new useless CEO of Vodafone should have to sit and listen to what we have had to, see how he feels, instead of putting out smug ads claiming things that are not true about crappy VF products.
Just how useless is the new CEO - I emailed him directly with this and other issues in January - including why I could not view a channel we subscribe to, he fobbed me off to some high level cust service manager who I am still waiting to contact me......still don't know what that issue was, but I sure had to pay for the non-service....best answer I did get was "oh maybe you have to re-sign your contract for another two years, would you like to now?" I mean seriously now!
Definitely still an issue. Maybe if they diverted some of the budget from the frequent Cliff Curtis-this-is-an-amazing-product-your-entire-entertainment-needs-at-your-fingertip kind of ads, they might have the time / resources / budget to fix this up...