Vodafone TV & SKY

[TuiRutherford]

Hi, my series link on my Vodafone TV is not working. It records the first episode, then doesn't record any more. Why is this happening?

[olof]

Certainly should not be happening. Could you please confirm:

• Are you using the new Vodafone TV service (small set-top box) or the older legacy Vodafone TV service (big set-top box)?
• Which programme did you attempt to series link and when (day and time)?

Once we know the above, we can look into the problem!

[TuiRutherford]

I have one a bit bigger than my apple tv gen 4.

So far, the problem programs have been MotoGP, formula 1, Tour de france full race coverage several times, and westside.

[olof]

Thanks. I have raised with our content operations team for investigation. 

[TuiRutherford]

Wow, over a year and no response.  Vodafone used to be the benchmark for service. Pretty rubbish now.